Privacy Policy
Last updated: 03.31.2025

Captivated Films LLC (“we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information, including data collected through our website and SMS communications.

Brand Name: Captivated Films LLC

Information We Collect
We may collect personal information you provide to us, including your name, email, phone number, and event-related details. We also collect limited technical data when you visit our site (e.g., IP address, browser type).

How We Use Your Information
We use your data to:

  • Provide and manage our services

  • Communicate with you, including via SMS

  • Respond to inquiries and service requests

  • Improve our offerings and customer experience

Text Messaging (SMS) Policy
By opting in to receive SMS messages, you consent to receive texts related to our services, such as appointment reminders, event updates, and project notifications.

  • Message and Data Rates May Apply

  • Message frequency varies depending on your level of interaction

  • To opt out, reply STOP at any time

  • For help, reply HELP or email javier@captivatedfilms.com

SMS Data Usage & Sharing
We will not sell, share, or rent your SMS opt-in information to any third party for any reason other than to deliver the specific services associated with the campaign. However, we may share your personal data, including your SMS opt-in or consent status, with third parties that assist us in providing messaging services, such as platform providers, phone carriers, and other vendors involved in delivering text messages.

No phone/mobile number information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Third-Party Sharing
We do not sell or rent your personally identifiable information (PII) to third parties for marketing. If we work with vendors or service providers to support our operations, those parties are bound by confidentiality agreements and are only allowed to use your information to assist us in delivering services.

Security
We use reasonable technical and administrative measures to protect your data from unauthorized access, loss, or misuse.

Your Rights
You may access, correct, or delete your personal information by contacting us at the email below.

Contact Information
Email: javier@captivatedfilms.com
Privacy Policy URL: https://captivatedfilms.com/privacy-policy